Our Quality Assurance program ensures every commitment made to your company is met
Achieving this goal allows us to evaluate the performance of our service and continually improve. We customize detailed job descriptions for each area of your facility, including safety, proper sanitizing procedures, frequency of tasks, and quality control. We hire, train, and develop professionals to operate all necessary equipment and materials. Our frequent quality management inspections ensure total customer satisfaction.
OCS has a commitment to excellence and our dedicated staff work in harmony to ensure we stay the course. From our office cleaning crew to our special floor restoration team, we have created a unique system that delivers the results promised in our agreements. We implement specific task frequencies necessary to maintain a clean and healthy environment within your facility. Incorporating multiple levels of supervision and status checks allows us to measure our success and go well beyond industry standards in quality and efficiency.
Principal elements of our program include:
- Team leaders demonstrate on-site routines, procedures, and techniques
- Detailed job descriptions promote quality and efficiency
- Training demonstrations for chemical use and storage
- Quality management visits ensure we continually improve