Our Quality Assurance program ensures every commitment made to your company is met
Achieving this goal allows us to evaluate the performance of our service and continually improve. We customize detailed job descriptions for each area of your facility, including safety, proper sanitizing procedures, frequency of tasks, and quality control. We hire, train, and develop professional cleaning technicians to operate all necessary equipment and materials ensuring we achieve the highest level of customer satisfaction.
OCS has a commitment to excellence and our dedicated staff work in harmony to ensure we stay on course. From our office cleaning staff to our special floor restoration team, we have created a unique system that delivers the desired results promised in our proposals.
We implement specific tasks necessary to maintain a clean and healthy work environment and develop a structured plan to achieve this outcome. Incorporating multiple levels of supervision allows us to measure our success and go beyond industry standards.
Principal elements of our program include:
- Team leaders demonstrate on-site routines, procedures, and techniques
- Detailed job descriptions promote quality and efficiency
- Training demonstrations for chemical use and storage
- Quality management visits measure our level of service and improve productivity